Home Resource Webcam Problem Teams Camera Not Working? 8 Effective Ways to Fix It

Teams Camera Not Working? 8 Effective Ways to Fix It

This post tells you how to fix the problem of Teams camera not working.
SylviaLast Updated: February 24, 2024
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Many large companies now use Microsoft Teams as a team collaboration tool. Tens of thousands of people use Teams meetings every day, which makes the Teams camera not working stand out.

What should you do when Teams reports an error that “Microsoft Teams not detecting camera”? We have provided 8 solutions in this article and hope they will help you.

4 Simple Solutions You Can Try

Solution 1. Restart the Teams Program and PC   

There is no more convenient way than restarting.

Solution 2. Use the Web Version of Teams

If you are in a hurry, try running MS Teams in a Web browser.

Solution 3. Check How the Device Is Connected

Check if the physical camera switch is forgotten on; disconnect and reconnect the USB camera, or connect your camera through a different port.

Solution 4. Disable Antivirus Software

Sometimes third-party security solutions running on your PC interfere with Teams’ work and do not allow Teams to use the camera.

Solution 5. Check Teams Settings

The following are the steps you can refer to when configuring Microsoft Teams camera devices.

1. Open the Microsoft Teams application.

2. Select the three dots and go to Settings.

open settings
open settings

3. Click Devices on the left, scroll down to the Cameras section, click the drop-down menu, and select the camera you want to use.

select camera
select camera

You could check the preview picture to ensure the camera is working properly.

Solution 6. Check Privacy Settings

Another reason why Microsoft Teams camera not working is the lack of privacy permissions. Next, I will show you how to grant the Microsoft Teams application access to the camera depending on the operating system and browser.

On Windows 10:

1. Launch the Start menu, open Settings, and Select Privacy.

2. Under Application Permissions, select Camera.

3. Under Allow access to the camera on this device, click Change to turn on the toggle.

turn on camera access
turn on camera access

4. Under Allow apps to access your camera, turn on the toggle

5. Under Allow desktop applications to access your camera, give Microsoft Teams permission.

give Teams camera permission on Window
give Teams camera permission on Window

On a Mac:

1. Launch the Apple menu to select System Preferences > Security and Privacy.

2. Click the Privacy tab and choose Camera in the left sidebar.

3. Click Padlock in the lower-left corner, and turn on the toggle to grant the camera permissions for MS Teams.

(If you have a camera with a built-in microphone, you may also have to configure settings to allow Teams access.)

In Google Chrome:

1. Click the three dots in the upper-right corner.

2. Click Settings, and then go to Privacy and Security > Site Settings (Or: In the Run a Team Meeting window, click the padlock icon to jump to Site Settings).

go to site settings
go to site settings
go to site settings
go to site settings

3. Open the Permissions menu, and then select Camera.

camera setting
camera setting

4. Select the Microsoft Team site.

select Teams site
select Teams site

5. Expand the menu next to Camera and Microphone, and then select Allow.

allow permission
allow permission
  1. You should allow Microsoft Teams to access your microphone, because your camera may have a built-in microphone.
  2. The procedure is much the same on other browsers. And Firefox and Internet Explorer 11 currently support Microsoft Teams for the Web.

Solution 7. Check Operating System Upgrades and Teams Upgrades

Install the latest Windows update or Mac OS update and Teams application version.

How to check updates on windows

1. In Settings, select Update & Security.

2. Click Check for updates. And if you see any pending updates, please install them.

How to check updates on Mac

1. Open the Apple menu and choose About this machine.

2. Go to Software Update, and select Software Update.

3. If you see any available updates, please select Update Now.

How to check Teams updates

The Teams updates are automatic. You can also check for updates manually by doing the following.

1. Open the three-dot menu from the top right corner.

2. Select Check for updates. If an update is available, the application will install it.

3. Restart the Teams app.

check for Teams updates
check for Teams updates

Open Microsoft Teams to check if the Teams camera not working solved.

Solution 8. Disable Default Camera

If you are using an external webcam like FineCam and find that the webcam is undiscoverable, then maybe your default webcam is the problem. This is because the default webcam can often override the external webcam on your computer.

Please refer to the following steps to disable the default camera.

1. Press the Windows Logo + X key combination on the keyboard, and click to select Device Manager from the list.

2. Expand Camera Devices and right-click on your default camera.

3. Select Disable Device.

disable camera
disable camera

4. Open the Microsoft Teams application and check the working camera.

To re-enable the camera, perform steps 1-2 and then select Enable Device in step 3.

Related article: Use iPhone as HD Webcam Through WiFi/USB


In this article, I’ve told you about 8 solutions for Teams camera not working. Upgrading drivers, and running the Hardware and Device Troubleshooter are also good methods. I hope this article has solved the problem of a camera not working on Microsoft Teams.

This article is originally published on September 22, 2022, and updated on February 24, 2024


Sylvia enjoys writing and in her spare time, she likes to watch sci-fi movies and novels.

HomeResource Webcam Problem Teams Camera Not Working? 8 Effective Ways to Fix It

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