Can’t find your audio device on FineVoice? There are four main causes:
FineVoice can’t find your microphone and speaker
How to fix FineVoice can’t find audio devices? Here’re 3 solutions for you.
To use your microphone with FineVoice on Windows 10 or 11, you’ll need to grant microphone permissions. Here’s how allow microphone to access FineVoice on Windows 10 or 11:
Step 1. Press “Windows + I” to open Settings.
Step 2. Choose “Privacy & Security” from the left sidebar.
Step 3. Under the App permissions, click Microphone.
Step 4. Then enable the Microphone access option and the Let apps access your microphone option.
Step 5. Under Let apps access your microphone, find FineVoice and allow access to the mic.
Step 1. Go to Start > Settings > Privacy > Microphone. Under Allow access to the microphone on this device, click Change and make sure Microphone access for this device is turned on.
turn on Microphone access for this device
Step 2. Scroll down until you see Allow desktop apps to access your microphone.
allow desktop apps to access your microphone
If FineVoice still can’t find your audio device, you can update or reinstall your audio driver.
Step 1. Press “Windows + X” and select Device Manager.
Step 2. Scroll down till you find Sound, video and game controllers and expand it.
expand the Sound, video and game controllers list
Step 3. Right-click the desired audio driver and choose Update driver.
Step 4. Choose the option Search automatically for drivers to update your driver.
Step 1. Open Device Manager.
Step 2. Expand Sound, video and game controllers.
Step 3. Right-click the audio driver and choose Uninstall device.
Step 4. Close Device Manager and open it again.
Step 5. Right-click the Desktop option and choose Scan for hardware changes to automatically install the audio driver for you.
scan for hardware changes
For Windows 11 users, follow the steps below:
Step 1. Click the Start menu in the taskbar, go to Settings > System.
Step 2. In the System tab, click Sound.
Step 3. Scroll down to More Sound settings and click on it.
Step 4. Go to the Playback tab, check whether your Headphones or Speakers is disabled. Right click the disabled device and choose Enable.
Then switch to the Recording tab, check whether your microphone is disabled. Right click your microphone and choose Enable.
Step 5. Go back to FineVoice and see if FineVoice can find your audio device.
Step 1. Right-click the speaker icon and choose the Sounds option to open the Sound Control Panel.
choose Sound
Step 2. Go to the Playback tab, check whether your Headphones or Speakers is disabled. Right click the disabled device and choose Enable.
enable your headphones or speakers
Step 3. Then switch to the Recording tab, check whether your microphone is disabled. Right click your microphone and choose Enable.
enable your microphone
Step 4. Go back to FineVoice and check if your audio device appears.
Contact us and we’ll get back to you as soon as we can.